Claims
7 min read
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our services
Customer-centric scalable solutions
Flooring & Furniture
Through pioneering innovation and technology in the flooring sector, our digital model has streamlined the whole customer journey, enabling claims to be settled remotely, often without the need for a site visit. This not only offers unparalleled convenience to policyholders but also delivers significant cost savings to our insurers.
Jewellery
In 2016, we proudly processed the world’s first 3D printed jewellery claim, a milestone that has since propelled this service into becoming one of our flagship offerings. Through strategic partnerships in the Birmingham Jewellery Quarter, we have established a direct manufacturing process for crafting bespoke replacements and handling repairs. Additionally, we have access to significant discounts with the leading High Street Retailers, for both replacements and vouchers.
Lifestyle & Leisure
From Biking, golfing, angling, fishing, fitness, camping and anything else we provide expert care and guidance, with-in house specialists ensuring policyholders get the best guidance, service and outcome.
Electrical
Recognised with multiple British Insurance Awards, our validation and fulfillment solutions guarantee comprehensive support for our customers, delivering next-day solutions across the UK. No matter where they are located, we ensure prompt and efficient service to meet their needs and have an extensive repair network.
Travel
Whilst Travel claims can often be stressful and time-consuming our technology driven approach allows us to collect and verify all the details of your claim, in your own time, often resulting in same day settlements.
Building Assessments
Utilising cutting-edge digital technology, we are revolutionising the management of simple, non-complex Building Claims. Harnessing our digital capabilities to drive swift outcomes, enhanced customer satisfaction, and optimised operational performance.
Tools and Gardening
In 2010 SBS acquired Direct Lawn and Garden, this allowed us to make significant steps into a commercial market whilst still working closely with our household clients. Partnering with brands such as Stihl, Husqvarna and Makita, alongside our in-house experts, has allowed SBS to offer reduced claims lifecycles, accurate validation and low cost claim settlements to thousands in this market
tools
Self serve solutions
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tools
Validation tools
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tools
Customer Service chatbots
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tools
Customer Service contact centers
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